How do I know if an item is in stock?
Browse for your favorite products. If you can place an order, they will be in stock. Otherwise, it will be out of stock. Note that even if you have an item in your shopping cart, it is not retained and can be used by other customers as you browse.
What is the return policy?
We offer a 30-day money back guarantee on all orders placed through ToeSeparatorShop.
For more information, please see our Refund and Returns Policy.
What payment terms can I choose?
ToeSeparatorShop accepts payments with Square PayPal and Stripe, and the following cards are supported: JCB, Visa, Mastercard, and American Express.
I placed an order but never received a confirmation email?
If you don’t receive an email within a few hours of placing your order, be sure to check your personal “spam” folder. Also, be sure to check your phone, as you may have entered a phone number instead of an email. Or maybe the email address on the file is misspelled.
I got a refund, but haven’t I seen it yet?
Depending on your payment method, it may take up to 1-2 business days for the refund to be credited to your account.
After receiving the order, what should I do if the item or product is missing?
For lost or misshipped items, please contact us at help@toeseparatorshop.com. We are not responsible for this, but we are happy to help you connect with a logistics company.
Which cities can the order be shipped to?
We currently only offer shipping within the continental United States.
How do I track my order?
You can contact us at help@toeseparatorshop.com and we will notify you of the status of your order.
Can I cancel my order?
All orders are automatically processed and shipped immediately after the order is placed. If you would like to cancel an order, please email a cancellation request within 30 minutes of placing the order.